Funeral Arts National Board Practice Exam

According to the Funeral Rule, what must a funeral home do when a caller inquires about prices?

1. Provide a verbal estimate

2. Send them a copy of the General Price List

3. Send them a copy of the General Price List only if they wish to

4. Give them a list of services available

The correct answer is: Send them a copy of the General Price List only if they wish to

The Funeral Rule requires that funeral homes provide consumers with a General Price List (GPL) that includes prices for the goods and services they offer. When a caller inquires about prices, the funeral home must provide this information in writing if the consumer requests it. By stating that they will send a copy of the General Price List only if the caller wishes to receive it, it aligns with the stipulation that consumers can choose whether or not to obtain the GPL. This option underscores the importance of consumer choice and ensures that funeral homes respect the wishes of the client regarding how to receive information. The Funeral Rule emphasizes transparency and the right of consumers to receive price information before engaging in any funeral arrangements, making it crucial for funeral homes to comply with these guidelines appropriately.